Window Shop live chat noon Tuesday: Do malls and local shops mix?
11:44
The Oregonian: 
Hello and welcome to our Window Shop live chat on local retailers' place in Portland area malls. Laura Gunderson will join us at noon. Until then, please feel free to post questions and comments. Expect a short delay between the time you submit and the time you see your post in the chat.
Tuesday February 12, 2013 11:44 The Oregonian
11:56
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Tuesday February 12, 2013 11:56 
12:00
Laura Gunderson: 
Hello all! Thanks so much for joining us today.

Tuesday February 12, 2013 12:00 Laura Gunderson
12:00
[Comment From BevBev: ] 
Hello. I just want to comment that the malls appear to cater so much to the young crowd, there just isn't much to offer older women except the kitchen stores. AND I think we should concentrate on local shops. I think they're more expensive but I'd rather pay more to local then support the big names who probably get most everything made in China, etc. That's my 2 cents.
Tuesday February 12, 2013 12:00 Bev
12:00
[Comment From BevBev: ] 
Teens have more cash than we seniors?
Tuesday February 12, 2013 12:00 Bev
12:01
Laura Gunderson: 
Hi Bev,
Thanks for asking. Last year I did a story on how many malls were actually trying to include more apparel stores geared for teens, who actually spend a great deal of cash regularly at the mall.
http://www.oregonlive.com/window-shop/index.ssf/2012/02/malls_are_sold_on_more_savvy_c.html

Tuesday February 12, 2013 12:01 Laura Gunderson
12:01
Laura Gunderson: 
In a 2009 Scarborough Research survey of 1,687 teens nationwide, half said they spend at least two hours and $50 during their regular visits to the mall.

Tuesday February 12, 2013 12:01 Laura Gunderson
12:01
Laura Gunderson: 
Still, Bridgeport Village, for example, offers more adult-oriented services such as valet and more upscale restaurants. One of Washington Square’s newest stores is the Microsoft store.
Tuesday February 12, 2013 12:01 Laura Gunderson
12:01
Laura Gunderson: 
What would you rather see, Bev?
Tuesday February 12, 2013 12:01 Laura Gunderson
12:01
[Comment From MallRatMallRat: ] 
Hey what happened to As Seen on TV at Lloyd Center? That was like favorite store.
Tuesday February 12, 2013 12:01 MallRat
12:02
[Comment From MallRatMallRat: ] 
I think Malls are good for teens. It's safe and they can roam around and stuff.
Tuesday February 12, 2013 12:02 MallRat
12:02
Laura Gunderson: 
You know, MallRat, I hadn't noticed that it had closed. It's possible that it is a seasonal store...
Tuesday February 12, 2013 12:02 Laura Gunderson
12:03
Laura Gunderson: 
It also could be that As Seen on TV switched to online only.
Tuesday February 12, 2013 12:03 Laura Gunderson
12:03
[Comment From GuestGuest: ] 
Well, now that you called me on it, I don't shop much! ha But I would like to see more in the way of nice, casual type clothing for seniors...AND..how about maybe some strip malls that are all local?
Tuesday February 12, 2013 12:03 Guest
12:03
Laura Gunderson: 
Indeed, As Seen on TV has a massive web site and a number of retailers that were priced out of malls have switched to online only.
http://www.asseenontv.com/
Tuesday February 12, 2013 12:03 Laura Gunderson
12:03
[Comment From ScottScott: ] 
Hi Laura. I am a private business owner considering taking over an existing retail spot in Washington Square Mall (foodservice oriented). How is WSM doing overall as compared to other local malls?
Tuesday February 12, 2013 12:03 Scott
12:04
[Comment From MallRatMallRat: ] 
Man, they had a good things going. It's a train wreck of a store. But always something strange and interesting.
Tuesday February 12, 2013 12:04 MallRat
12:04
Laura Gunderson: 
Washington Square is doing well. That's likely the reason Excalibur Cutlery & Gifts didn't have its lease extended
Tuesday February 12, 2013 12:04 Laura Gunderson
12:04
Laura Gunderson: 
The mall was able to get a big-name, hip retailer, The Art of Shaving.
Tuesday February 12, 2013 12:04 Laura Gunderson
12:04
Laura Gunderson: 
What kind of retail venue do you operate? Are you aware of the leasing costs there?
Tuesday February 12, 2013 12:04 Laura Gunderson
12:05
[Comment From GuestGuest: ] 
I don't think malls and local shops mix at all. I don't think they have to. When I got to a mall I kind of what that theme park experience. I want things to just be convenient and clean and sort of get in get out. It's like the shopping equivalent of trash tv. Local shops are what I like about neighborhood streets and small town. That's what I'm looking for something unique. When I'm in the mall, I'm just looking for something I already know about. It's a totally different marketing approach and I think mall managers probably know that. What do you think Laura?
Tuesday February 12, 2013 12:05 Guest
12:05
Laura Gunderson: 
You're not alone on the theme park feel, by any means.
Tuesday February 12, 2013 12:05 Laura Gunderson
12:05
Laura Gunderson: 
A Wharton School of Biz at University of Pennsylvania report found one of the biggest complaints among mall shoppers was a lack of anything new or exciting at the mall
Tuesday February 12, 2013 12:05 Laura Gunderson
12:05
Laura Gunderson: 
In 1995, with the construction of the Mall of America in Bloomington, Minn., entertainment quickly became an industry buzzword as technological advances allowed shopping center developments to foster the same magical experiences that were once only seen in national amusement parks such as Disney World
Tuesday February 12, 2013 12:05 Laura Gunderson
12:06
[Comment From ScottScott: ] 
I am not a big-name franchise, nor is the incumbent seeking to leave. What is your opinion of their view of independents?
Tuesday February 12, 2013 12:06 Scott
12:06
[Comment From GuestGuest: ] 
Guest...I'm with you on that. Actually, I hate malls
Tuesday February 12, 2013 12:06 Guest
12:06
Laura Gunderson: 
Well, you could ask Excalibur Cutlery owner John Jost and he would say they weren't too friendly. He felt he didn't get much notice that his lease would be extended and, therefore, didn't have time to find a replacement location.
Tuesday February 12, 2013 12:06 Laura Gunderson
12:07
Laura Gunderson: 
However, there are other local operators there and at other malls that say the regular traffic is worth the cost of the lease and owners that are based out of state.
Tuesday February 12, 2013 12:07 Laura Gunderson
12:07
Laura Gunderson: 
And, the high lease costs, which I"m told go up every year.
Tuesday February 12, 2013 12:07 Laura Gunderson
12:07
[Comment From BenBen: ] 
I must say that most malls don't seem to have local (or even regional) retailers anymore. Coming from ID/UT in the past, most have moved back to downtowns or nearby cheaper strip centers so they can set their own hours/etc.
Tuesday February 12, 2013 12:07 Ben
12:08
The Oregonian: 
Yeah, I guess I'm not for malls or for small indie shopping districts. I like that Portland has lots of small indie shopping areas and just a few malls. I think when you get places where it's just malls, or just local shops, you get into trouble.
Tuesday February 12, 2013 12:08 The Oregonian
12:08
Laura Gunderson: 
J.C. Penney went through a major transition and closed many of its underperforming stores. The retailers will never tell you why they close a store, but that's usually the biggest reason.
Tuesday February 12, 2013 12:08 Laura Gunderson
12:08
[Comment From BenBen: ] 
I do wish some malls had better anchors though, why did jcpenney ever leave Lloyd Center in the first place?
Tuesday February 12, 2013 12:08 Ben
12:08
Laura Gunderson: 
It can be good, in that turnover of those large space leave room for new retailers.
Tuesday February 12, 2013 12:08 Laura Gunderson
12:09
Laura Gunderson: 
Kohl's, for instance, went into the empty spots left when many Mervyns closed.
Tuesday February 12, 2013 12:09 Laura Gunderson
12:09
[Comment From GuestGuest: ] 
Not to interject too much negative here BUT...I think it's sad that the great American pasttime is shopping...
Tuesday February 12, 2013 12:09 Guest
12:09
Laura Gunderson: 
Well, I think that shopping isn't necessarily what it used to be, Guest, which is why retailers and malls are having to work so hard to attract folks to their stores.
Tuesday February 12, 2013 12:09 Laura Gunderson
12:09
[Comment From MallRatMallRat: ] 
how is Lloyd Center doing? Is it healthy.
Tuesday February 12, 2013 12:09 MallRat
12:10
Laura Gunderson: 
Lloyd Center is actually one of the malls with the most local offerings. They also were among the Portland area malls to sign on H&M, which was a coup for them.
Tuesday February 12, 2013 12:10 Laura Gunderson
12:10
[Comment From ScottScott: ] 
Do you know the turnover rate @ WSM?
Tuesday February 12, 2013 12:10 Scott
12:11
Laura Gunderson: 
Scott, I actually don't have that level of detail, sorry to say. But I do believe there is a rather regular turnaround as larger retailers go through transitions. I know that with the closure of Borders, for instance, allowed malls to cut up that big space into smaller spaces, which in some cases, are more sought after.
Tuesday February 12, 2013 12:11 Laura Gunderson
12:11
[Comment From BenBen: ] 
It was up for sale but then no one bit so the current owners have it. (re: Lloyd Center)
Tuesday February 12, 2013 12:11 Ben
12:12
[Comment From MallRatMallRat: ] 
How about Pioneer Square? Are they having problems. I almost never go there. There's the Apple store and then, that's it. Oh, I go to H&M
Tuesday February 12, 2013 12:12 MallRat
12:12
Laura Gunderson: 
I'd say Pioneer Square is in a better situation now than it's been in over the past few years.
Tuesday February 12, 2013 12:12 Laura Gunderson
12:12
Laura Gunderson: 
The Apple store is huge, as is the Microsoft location across the street and the mall has been working on a redevelopment of its food court.
Tuesday February 12, 2013 12:12 Laura Gunderson
12:13
Laura Gunderson: 
It also has the movie theater, which can help drive traffic.
Tuesday February 12, 2013 12:13 Laura Gunderson
12:13
[Comment From BenBen: ] 
@MR, you wanna talk a dead mall? Go see Mall 205 or Cedar Hills Crossing. Their interiors have issues. I'm surprised owners aren't tearing down like Jantzen.
Tuesday February 12, 2013 12:13 Ben
12:14
[Comment From GuestGuest: ] 
If I am going to shop, I will go downtown..love it downtown
Tuesday February 12, 2013 12:14 Guest
12:14
Laura Gunderson: 
Also, back on Pioneer Place, it has Punch Bowl Social, a bar, restaurant venue with a bowling alley.
Tuesday February 12, 2013 12:14 Laura Gunderson
12:15
Laura Gunderson: 
It's true on Cedar Hills Crossing. I've talked to retailers who have looked there and they say that the traffic is great on the outside -- those big anchors that face the parking lots. But, shoppers go into those stores' doors, and don't move on into the mall. That can be a problem for the little guys.
Tuesday February 12, 2013 12:15 Laura Gunderson
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