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10:28

Liz Colville - Keith Ferrazzi is the author of "Never Eat Alone" and "Who's Got Your Back?" The latter is the #1 book on Amazon.

10:30

Liz Colville - Americans are more and more isolated, say that no one "has their back" - even married people.

10:30

Liz Colville - IBM now internally referred to as "I'm By Myself"

10:31

Liz Colville - Workplace and community groups: group mentality helps self-esteem, e.g. Jenny Craig. Working with others trying to lose weight, not yourself.

10:31

Liz Colville - Of course, digital world is exacerbating sense of isolation

10:34

Liz Colville - If employees forge friendships - at least one - companies are more successful, says Ferrazzi's data.

10:36

Liz Colville - Reminds me of a great book - "Bowling Alone" by Robert D. Putnam - about the dissolution of community in America http://www.bowlingalone.com

10:40

Liz Colville - Certain people create an environment around them that is warm, inviting, makes others feel good about themselves.

10:40

Liz Colville - Ferrazzi asks us to judge people in the audience. Then says because we're New Yorkers, we've already judged everyone. Yikes!

10:42

Liz Colville - Kindness, generosity seemingly "hardwired" in Greatest Gen (Ferrazzi's Aunt Rose, for example).

10:44

Liz Colville - The Circus is doing lunch early so that audience can go put Ferrazzi's method into action. "Walk around and find someone you can care about." Then, "Walk around and find someone you can help."

10:46

Liz Colville - Ferrazzi says he came to this event because he knows how isolated this audience is as media people. "You're charming, you're fun, but you're lonely, and you're cynical."

10:50

Liz Colville - "You've gotta give a damn" about other people's dreams/goals. We're spending 4 minutes sharing goals with seat neighbors!

11:00

Liz Colville - Divides goals into categories: Giving Back, Spirituality, Physical Wellness, Intellectual Stimulation, FInancial Success, Deep Relationships, Professional Growth

11:02

Liz Colville - "Sparring Rules": 1. Feedback is a gift. 2. Make people safe. 3. Feedback is just data. 4. Just say "Thank you."

11:03

Liz Colville - Take feedback as data rather than criticism - reason to be defensive, etc. "It's just a data point."

11:16

Liz Colville - Feedback from others is what convinced Ferrazzi to let go of feeling that he's not worthy of his success. One friend said, "You're amazing, you have potential, why don't you do two things well instead of 20 things badly?"

11:20

Liz Colville - Identifies unconstructive behaviors or "addictions": Victim, struggler, schmoozer, bully, dramatist, pleaser, shamer, fixer, micro manager, jester, conflict avoider, overachiever, procrastinator.

11:22

Liz Colville - Find "lifeline group" that helps you figure out your challenge, e.g., online content model Ferrazzi wants to create is expensive

11:31

Liz Colville - "Playing the Yoda." Answers are inside, but "many voices" are inside, so use others to help determine which "voices" should be listened to.

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